Customer Service Positions Essay Example for Free

Customer Service conditions EssayThere argon some(prenominal) types of customer service occupations out in the world that maintain received requirements and back rounds that need to be met in effect to designate for a certain job. I found a job post on Monster.com for a customer service bear awayment position through the association Ecovacs Robotic Inc. located in Glendale, California. A customer service manager is to provide excellent customer service policy for the organization, develop a customer service policy for the organization, manage and hire a team of customer service staff, and handle face to face inquires. Ecovacs is a company that sales antithetical variety of electronics. To qualify for this position, you concord to either have a Bachelors Degree or equivalent experience plus five years customer service experience. It is also required to have exceptional interpersonal communication and negation skills. (Monster.com) The major requirements to work at Eco vacs are performing excellent management, training, and development skills.As a customer service manager you must lead your team to meet organizational objectives and achieve results to build up the company youre working for. Being able to organize and curriculum multiple priorities to meet deadlines. Ecovacs wants you to have two years experience in the electronic and technology industry of sales. Majority of the customer service positions for different companies requires the selfsame(prenominal) criteria as far as managing a team of staff, knowing how to communicate, and being able to set up plans and meeting your goals as a team and company. A median salary for a customer service manager in the affirm of California is $38,000 a year. Californias salary is eight pct higher than average customer service manager salaries and incomes nationwide. Nationwide it ranges between $32,000 and $34,000 a year. (Indeed.com)On Jobpath.com they had an opening position for a medical receptioni st in Illinois. A medical receptionist works in the Healthcare Services according to Jobpath.com. A medical receptionist does not require college level education. The requirements to become a medical receptionist are to have one to three years experience as a receptionist in a medical practice. Itsrequired that you have open availableness which means you are able to work a flexible schedule with rotating weekends. You must have a reliable source of transportation because youll have to proceed to two different locations weekly. You must have knowledge of ICD-9 and CPIs and have excellent written and oral communications skills.A medical receptionist job is checking in patients, answering phone calls and taking messages. It is required that you know how to communicate with insurance companies in order for customers to receive prescription coverage and have reasonable insurance information. A medical receptionist must be able to constantly be on your feet, engaging in several tasks wh ich require a manage of multi-tasking. The average salary for a medical receptionists ranges from $23,000 to $25,000 a year nationwide. (Indeed.com)Working at Safeway we are a company that promotes excellent customer service. I resolved to research the job of a cashier position. I visited Safeway.com for more information about a cashiers position. I did not find the information I unavoidable so I went to Shrm.org for a detailed description about a cashier. A cashier, according to Dictionary.com is an employee, as in a market or part store, who collects payments for customer purchases. A cashier is responsible for maintaining guest services as company standard, generate sales, operate sales, operate cash registers, and follow all company policies at all times. A cashier must have a high school diploma or the GED equivalent in order to qualify for the position. (Snagajob.com) The requirements to become a cashier are being able to work varied hours and days as business dictates.You must be able to read, count, and redeem all documentation accurately. You must be able to communicate with associates and guests and be willing to anticipate customer needs. You also are required to maintain cognisance of all product knowledge information, weekly promotions, and offer samples to customers when asking about a certain product, if youre able to sample it. I know this commencement hand working in the bakery at Safeway. A cashier must also know how to make labels and tags for promotional items and product that goes on in sale in general. Also you must complete all duties assigned by management and communicate when youre done with those duties or duty. Depending on what state you reside, a cashier can make $6.99 to $14.00 an hour or more. (Snagajob.com)The last job I decided to do research on was the position of a daycare assistant. My mother and sister are in the process of opening a childcare center so I thought it would be favorable to do research on the responsib ilities of a daycare assistant. A daycare assistant is an employee who assists the director or teacher of a daycare facility with enrollment, hiring and oversight faculty, facility management, maintaining superb customer relations, handling management reporting tasks, and working with children from newborns to twelve years of age. (Indeed.com) The responsibilities of a daycare assistant is to set up activities and brisk up after children. They also have to supervise children and help with jobs such as feeding and diapering toddlers and infants. Assistance keeps track of toddlers and infants behavior and communicates progress of children to parents.In order to become a daycare assistant, you must have a high school diploma or equivalent. You must be CPR and first wait on certified just in case a staff member or child chokes on food or an object. You also must add up a background check in which you have to have a fingerprint clearance, no criminal background like child abuse, sexu al assault, internal violence, prosecution, and molestation. Assistants who want to become daycare teachers or supervisors usually should have a minimum of an Associates degree in the battleground of Childhood of Early Learning. (Ehow.com) According to Indeed.com, the average salary for daycare assistants are $38,000 a year nationwide.There are all types of customer service jobs out there that require all different types of responsibilities and education. Working in the field of customer service, I have met most of the requirements from each job I researched online. I want to work in the field of communication and I know it is required that I have a Bacherlors degree and exceptional customer service skills and have knowledge about my job.References daycare Assistant resourcesDavies, Faith. Day Care Assistant Job Description EHow. EHow. Demand Media, 22 Dec. 2009. Web. 19 Jan. 2014. http//www.ehow.com/facts_5790737_day-care-assistant-job-description.htmlJob Not Found Indeed.com. Indeed.com. N.p., n.d. Web. 19 Jan. 2014. http//www.indeed.com/viewjob?cmp=Doodle-Bugs-Children%27s-Centerst=Child+Carejk=c220f26e0c22377esjdu=PfqW7OX-Y30gm1KgHUU8l4rlETR0V6maUXSL9Dn0qzaLz8h-P_GYMqQakJ_0OjgHzv1wNooo0v2ri2iBDlHIvQ shiver ResourcesAbout SHRM. Login. N.p., n.d. Web. 19 Jan. 2014. http//www.shrm.org/TemplatesTools/Samples/JobDescriptions/Pages/CMS_001514.aspx Safeway Official Site. Safeway Official Site. N.p., n.d. Web. 19 Jan. 2014. http//www.safeway.com/IFL/Grocery/HomeCashier Job Description. How to Become a Cashier. N.p., n.d. Web. 19 Jan. 2014. http//www.snagajob.com/job-descriptions/cashier-2Medical Receptionist ResourcesMedical Receptionist Position Description. Jobpath.com Illnois, N.p., Web. 19 Jan. 2014 https//www.jobpath.com/medicalreceptionistCustomer Service Manager ResourcesCustomer Service Manager Job Description. Prospects.ac.uk. N.p., n.d. Web. 20 Jan. 2014. http//www.prospects.ac.uk/customer_service_manager_job_description.htmCustomer Service Manag er. Job in Glendale 91203, California US. N.p., n.d. Web. 20 Jan. 2014. Ecovacs Robotics Inc. http//jobview.monster.com/customer-service-manager-job-glendale-ca-us-128460946.aspxMajor Website Resources To Find JobsSearch Jobs for FREE with Monster. Search Jobs for FREE with Monster. N.p., n.d. Web. 20 Jan. 2014.http//promotion.monster.com/keywordjobsearch-new/?WT.srch=1WT.mc_n=olm_tm_srch_ggl_gen_slk_clickid=52fa51bf-8f42-fe09-033a-00003cc42730k_trackingid=9716314gclid=CMHsgLWAjLwCFQPZQgod73MAFA